try this....pull battery wait a few minutes. Now place battery back in. press volume down + power as well as press hard buttons answer and end..hold till phone boots. see if you get message about hard resetting...If you do flash via sd..cause it will go to boot loader automatically in preparation for hard reset...if it does it will pull rom from sd if on it..report back..
Quote:
Originally Posted by daffyli
I didn't notice your carrier was t-mobile. I'm sorry but there is nothing you can do. I was in the same situation as your a few months ago but I had sprint so they replaced my phone instantly. Since you have a Sprint phone, T-mobile insurance will not cover your phone even if you purchased insurance.
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if he goes to
http://asurion.com/
im pretty sure he could add insurance from them direct by passing carrier...at least could in past...