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Old 02-24-2010, 04:11 PM
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ebmorgan
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Re: Is there a official 6.5 update for touch pro 2 for sprint

The only reason I bought the TP2 when I did (last October) was because Sprint said the 6.5 update was coming in last November. I should have known better. Then there was a whole fiascoe with the store lying to me about something else....then corporate dropping the ball when trying to fix it...the customer retention getting involved and makeing me start the resolution process all over again.

Bottom line is Sprint's customer service is a TRAVESTY! I deal with A LOT of CSR's in my line of work, and Sprint undoubtedly has THE WORST customer service I've ever experienced. I'm looking at jumping ship yo T-Mobile. This stems from their pooch-screw of the TP2 6.5 update.
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MPx-200 -> MPx(300) -> MPx-220 -> MotoRZR -> Moto V600 -> SMT 5600 -> PPC-6700 -> Treo 700wx -> Mogul -> Diamond -> Touch Pro -> TOUCH PRO 2 -> HTC EVO 4G
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