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Old 02-23-2010, 10:40 AM
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Re: some info on my expirience with verizon customer service *may be helpful*

Quote:
Originally Posted by Rhodium500 View Post
Never listen to a dumb rep. The warranty can be voided by the custom rom and then you are forced to pay the price for a new phone after they find your rom. It has happened and will happen to some. Always flash back to stock because they don't completely wipe them. She lies. Refurbs have come back to community members with the unlocker installed.
Once again - Flashing a ROM cannot and will not void your hardware warranty. For the dense among us Flashing a ROM cannot and will not void your hardware warranty

Let me explain why, once again. The ROM is what essentially amounts to software. If, as in this instance, your end key is not working Verizon(or Sprint, etc) can not (legally) tell you that they won't fix your device because you installed custom software. If you installed Beejive or Opera Mobile 10 Beta, would you expect them to deny you warranty coverage on a physical hardware issue? If you bought a Dell computer that came with Windows XP, and you installed Ubuntu, would you expect Dell not to cover bad RAM or a faulty CPU?

Enough spreading nonsense. Unless you can show us where in the warranty it is stated, Mag-Moss and the analogous computer model(which has been tested) trump heresay.
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