Quote:
Originally Posted by madoc
 Really? That is very, very strange. To be clear, are you getting these from a Sprint store repair center or via Asurion (insurance)? Do you have a TEP plan?
This was how I got my TP2 (TEP Ausrion insurance claim), but there is plenty of additional info on this subject out there:
http://forum.ppcgeeks.com/showthread.php?t=89583
http://www.howardforums.com/showthread.php?t=1577243
Aside from that, and given that you've been through 3 in the last 30 days, you have more than enough solid evidence to demand better from them. You'll need to speak up for yourself, but just tell them that a another TP1 just isn't going to cut it. You tried to let them fix the problem their way, and they failed. Time for them to try something else - like getting you a TP2. |
first two were in store replacement orders, third was over the phone, then when i brought the third refurb back to the original store they ordered me a touch pro2 and i am loving every minute of it. i have had it for almost a week now. yes i do have the 7$ TEP/insurance and i did not go through asurion and pay any deductibles for any of them. not even my tp2.