Thread: Urgent Help
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Old 01-09-2008, 09:41 PM
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Bobby_x23
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currently the phone shows SERIAL at the top and V. 1.02 at the bottom, i was upgrading it from wm5 to wm6 through Helmi_C Kitchen, i had an error that provoked my phone's USB port not to connect to windows, read USB DEVICED NOT RECOGNIZED. Someone told me to do a soft boot, POWER, RECORD and RESET. did it and got to this screen. Then I procceded with install of wm6 through the kitchen, it loaded fine. did a hard reset as stated on the instructions. It booted to the splash screen, but read RADIO: NONE PRL: . It went to WM6, it was working fine until I tried running an App. it shut down, and came up with the screen is on right now. I got the update from UTSTARCOM and Phonx 1.41 Radio, plus some other ones that i downloaded that should work with this device. when i try loading them it gives me the error that i quoted. What can i do from here, Just to be clear i am working with a XV6700.

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Originally Posted by Bobby_x23 View Post
I got them, but when i am trying to upgrade it stays in stage 1: upgrading radio, for about 10 min then give me error 114: RADIO ROM UPDATE ERROR. is there a way that i can flash everything in the memory so i can start loading from blank?. or any suggestiongs?
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