Quote:
Originally Posted by stratman71
In case anyone wonders, once you open an Asurion claim, it stays open for 60 days if you don't finalize it and I was told there is no way to close it or change the original details. So if you claim the phone was destroyed/damaged on 2/20/10 and don't finalize it until you see a TP2 in stock a month and a half later, not sure if that puts up a flag or anything.
|
I'll just say this. You have to actually call in and "cancel your claim" over the phone. At which point, you can file a new claim.