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Old 02-17-2010, 12:23 PM
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DomSim
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Re: Is innocase surface worth the money?

i know this is late, but wanted to add this, not only is it a superb case, but there warranty department is awesome. the top left clip of the front piece broke on mine. i jumped on the website and was offered to chat to a rep, which i did. she sent me to an rma form and told me i should hear back in 48 hours. well, 4 days later i still hadnt had a response. i sent it in friday night so just assumed it was delayed because of the weekend. rolls around to next friday, still nothing. well i was out running errands and figured i would call them when i was done, went to get my mail and low and behold they had sent me a whole new case, not just the front and it had been there since wednesday. wished they had let me know but it was a good surprise!
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