[beathookup]

Just spoke with customer care this afternoon. Went to copr Sprint store earlier in the afternoon for numerous problems with my phone. Sat in the Sprint store two hours with nothing happening with my phone, watched it sit in the incoming phone box for thirty mins and then in the out going phone box for thirty mins as well. Called CS with the frustration that I experienced from this store which happen constantly at this location. Was given the run around for over two hours and was told by a supervisor that I needed to pay the $100 deductible for a new phone or go back to the corp store to get a replacement. I'm at wits end with dealing with Sprint with this phone and the constant hassle it has been dealing with this phone.