[dan23945]

I'm having this issue right now. Tried a soft reset, hard reset, and the trick in the above post with no luck. Went to a corporate Verizon store and they called the Verizon support line and handed the phone over to me to talk to them about my troubleshooting steps. They decided to send a refurb replacement.

The local store said they couldn't swap it out with a new imagio. I bought mine the day it came out in October. Hopefully the one I get is in good shape. Do the new Imagio's have a newer Firmware or TF3D version? I wonder if the one I get will be updated...