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Re: mms problems
I'm a Sprint Rep. With my own hero I started having this problem two days ago. I've been to repair centers and on the phone with tech support for about two hours. All this to avoid wiping my phone; well I had no luck.
Things they tried with no results:
1. Send a picture mail to myself
2. Re-program the Hero (MSID)
3. Make sure wi-fi is off
4. Go into settings and select auto-retrieval
5. Finally the rep said, "Is this your phone?" My answer yes, then he says so you know your google account log-in. I reply yes, and then the dreadful news comes. "Would you have a problem wiping your device?"
Time to hang up...lol
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