[Penny]

Hey guys, I am the one who bought the phone from OP. I have swapped ESNs several times but this is the first problem I have had. Here is what I did. I first went online chat to activate phone. They swapped ESNs turned phone on did not automaticaly proram as HTCs are supposed to. Tried to manually program as they directed me to. When I got to the ##******# code the edit (MDN MSID) option never opened up.

They asked me to call tech support after numerous attempts and reseting phone. Tech support went through everything again....still same problem with ## codes. Was transfered again to someone else after numerous attempts again to get ## code to work. Again steps to activate after another Hard reset. Still no MDN MSID edit screen after ## codes.

Was told to take to Sprint store to over the air activate. Took it and same thing could not get it to activate. Phone shows on my account and online as the phone active on my account but still activation will not complete.

I am not upset with Eric at all. Just want to be able to use it.