last week my mogul gave out got the red flashing light did not turn on any more.took it to a sprint repair center and was told that they dont have any more moguls and that there replacing it with htc snap arrive on tuesday i just grab it called customer service and told them that this not a comparible phone 1)no touch screen 2) screen size 3) no wifi 4) no key board and most of the apps on the mogul the htc snap would not installed.after 2 customer service 1 supervisor and about an hour with them they send me a brand new TP2 all they did gave the $150.00 upgrade discount and the rest they will take care of it ,got the phone on friday
and still keep the htc snap i'll just give it to my daughter.i hope this help out by the way that was my 5th refurb mogul and was just waiting patiently for them to run out of moguls