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Originally Posted by M2Iceman
With my wifes Hero I updated the Profile, updated the PRL, deleted all texts, emptied cashe, history and cookies. and still she cant open pic mail and isnt receiving all texts. The next step is to backup and reboot. Any other advice on this???????
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From a guy who doesn't get half his texts most of the time, I suggest a change in MSID. Call the Sprint tech support and have them reconnect you to the network. They will reprogram the phone and you should be set for a while. That's what worked for me, but it has been happening again.