[enbarnes]

This mey not be the correct thread, but I am at my wits end with Sprint and this HTC junk.
I have a similar problem: My account includes Sprint Navigation, and the first time I use after installing it works fine, but next time it asks me to pay. On the advice of Sprint Customer CareLESS, I agree to pay (they say I won't be billed), I then get a message that Sprint Navigation is not available, try later [20006]. The only way I can get it to work is to reinstall. The only version I have is 2.1.23. Sprint Customer CareLESS tries to send me links to 5.5.18, but the links are broken, so I have no idea if that will fix it or not. My phone is a TP2, and was provided because I had so much trouble with a TP. The TP2 is no better and in some respects is worse. They have offered me a Blackberry 8330, but it is not only obsolescent but lacks several features I paid for with this junk. I guess I could try 5.5.18, but I don't know how to get to it. Could someone help there?

And yes I have cleared memory several times (hard reset doesn't seem to work).