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Re: serious problem
Have you done a hard reset? If you have done one, and it still does not boot, you will need to reflash.
Because you cannot put the phone into ActiveSync mode, you will need to trigger it to the BootLoader screen. With the phone powered off, press and hold the Volume Down button while powering the phone on. It should bring you to the rainbow screen.
Be sure you see CMONEX in the text on the bootloader screen to make sure it is unlocked. Assuming it is, go ahead and plug it into your PC. The display at the bottom of the screen should recognize it is plugged into your PC and change the word "Serial" to "USB"
From there, flash away!
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