[nico4k]

I called the first rep, no luck. then i called again and the 2nd Rep. success (almost). I told her i was fed up with their billing issues they cause on my account (and I am). and I said i would cancel,
and i asked "is there anything you can do for me to not leave?"
and she offer me 1000 Min for $50 and free unlimited Data for 2 of my phones, and added all 4 lines under that account which gave me an addtional 100 Mins more than what i was getting with all the lines.

My bill is usually about $200, and it suppose to go down to like $90 including taxes for all that....and if i'm "eligible" (since my bill has not closed yet and i have to wait until Jan. 24 to find out) then they will put me on the SERO Plan.

So just by saying i'm canceling, you get some goodies, and if you are "elegible" then go with the SERO Plan, Unlimited Data and a bunch of minutes.
So i'm waiting....

IF ANY CS GIVE A A HARD TIME, JUST SAY I WILL CALL BACK LATER AND DECIDE IF I AM GOING TO CANCEL. THEN CALL AGAIN AND KEEP TRYING UNTIL YOU GET SOMEONE MORE GRACIOUS WHO WILL GIVE YOU THE DEAL YOU WANT. GO SERO!.

Peace