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I have had this problem - I had noticed that my email (SprintPCS email) was not functioning right either. After spending about 1 hour on the phone with "Advanced Technical" support - we had noticed that my SprintPCS email account was NOT "coded" correctly on the sprint side. The technician then got another technician to re-install/(or whatever they do on the sprint side) my email username and password - supposedly it was never set up correctly - although I have had sprint now for close to 7 years - anyway, now that my email and internet are "IN-SYNC" I have not had any issues with getting on the internet or getting my email, including my other "POP" accounts.
I don't know if this will work for everyone, but I think there was definitely a conflict between internet username/passwords on the Sprint side.....
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