Quote:
Originally Posted by jimecm
what was wrong with it and why didnt they give you a new one?
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basically this was my second replacement NIB and this one had a stuck end key and wobbly screen. took it in to get it fixed on the 2nd day and they fixed it but when i got it back the gap between the keyboard and screen was significantly bigger... even the end rubber pieces below the screen didn't touch the keyboard anymore...
i argued and got no where... so i gave up on Sprint. i called Sprint, complained and they said my complaint would be returned with a call from the regional manager... it has been a week and nothing...
oh well... please EVERYONE, avoid stores at all COST!!! just order online and deal with telesales... they are much more professional i feel... i bought my phone through sprint.com and it was no hassle and i was happy... store = unhappy..
anyways... good luck all.. i will lurk around once in a while to read about the tp2...