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Old 01-29-2010, 03:19 AM
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Re: Possible Bad Volume Rocker - should I have it warrantied?

Quote:
Originally Posted by nxtech3 View Post
you can exchange online orders at Corp stores under the 30 day exchange policy. They will give you a new one off the shelf. If you go through the Service and Repair center, youll get a refurb
Yep - it took me 15 minutes to go to a corp store which then told me they dont do this type of exchange & I had to go to a Store with a service area.
So another 25 mins on the road to that type of store.
My new phone was in my hand in less than 10 mins including provisioning by the CSR.

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