[doogie]

I've had a mixed bag. My first device unfortunately had dead pixels, so a replacement was quickly sent my way. Interestingly, this was within 3 days of launch, and they already had refurbs.

The 2nd and 3rd devices to hit my doorstep both had some significant scratches on the screen, and nicks on the device case. I sent them both back, with no trouble.

The 4th (well, 3rd replacement I suppose) was right on. It was pristine.

Bottom line - inspect the replacement device immediately and call right away if it's not acceptable to you.

I've gotten a diagnostic print out with each replacement. It's primarily focused on radio performance..but did list voltages and other critical test points.