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I have a friend who got a defective 6800 which would intermittently become bugged and receive incoming calls, but not audibly ring or vibrate resulting in a missed call. He tried everything & even tried my personal unreleased 6800 rom but it was a hardware issue and he had to get it replaced to fix the problem. I don't know if you're having a similar issue or a different situation.
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Before criticizing someone, first walk a mile in his shoes...
Then when you criticize him, you'll be a mile away and have his shoes.
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