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Old 01-26-2010, 01:26 AM
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kabuk1
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Sprint ESN swap- I have to chat with a rep? wha...?

Why would I all of a sudden have to chat with a rep to do an ESN swap? I've always been able to do them online alone before, now it always says the system couldn't find the ESN & to chat with a rep or call. This happens with multiple phones. I tried to swap my Diamond onto my dad's line the other night(finally got him geekified, yay!) & got this error, and I wanted to use my Lotus for a while the other day, and got denied then too. What the crap?
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