Quote:
Originally Posted by Old_Man_Jenkins
my biggest question.....how do u like the Touch compared to the Mogul? I'm trying to decide which to get.
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I got my mogul swapped out for a touch due to a technicality. I spoke with a tech support guy about the mogul problems, and he offered to send me a new mogul. Then he sent me over to another department to get it ordered, who told me he didn't have the authority to send me a new one for free. They told me i'd have to file an insurance claim and pay the deductible.
So, I called back up tech support, and spoke with a manager. He saw that I had mentioned swapping out a mogul for a touch and he went ahead with it for my "trouble".
When I knew I was going to be getting the touch in a week or so, I loaded the touch keyboard onto my mogul and refused to use the hardware keyboard to get myself ready. I hit the ground running on the touch and I love it!