Quote:
Originally Posted by InsipidMonkey
I called Verizon today and they are sending me a replacement TP2 (see here: http://forum.ppcgeeks.com/showthread.php?t=107754). While I wait for the new phone to get here (3 days) I had some questions on what to expect with the Verizon replacement service. Are the refurbs they send out acceptable?
The phone is in good shape and none of the water damage indicators are activated. Is there any chance they'll refuse the replacement due to the oily screen issue?
Also, is Verizon shipping TP2's with WM6.5 now, since they released the update?
Thanks.
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they will not refuse the replacement due to a bleeding screen which is what you have.on the tp i sent 3 in with that issue and never had a problem,as far as replacements if you get one like the one mentioned above dont even activate it till you call for another replacement, i got 1 like that before and called to get it replaced as soon as i saw the scratches,they told me to activate the one that was sent until another replacement arrived
you get a "like new replacement" not a like new but kinda scratched up replacement