Quote:
Originally Posted by pflatlyne
I have never known anyone NOT to use their phones while on the charger. Certainly,no where in the manual or on any of sprints websites did it suggest that the internet could be used for only an hour at a time (maybe two,but in any event,the battery goes dead,and the phone becomes useless until it is recharged) I have been through four phones right now,and all have had the problems. Ive even had it happen sometimes on usb,just not as common,especially if the keyboard is open and the back is off. (the latter of which is certainly not the way the phone was intended to be used) I agree,my usage uncovers the issue,but I think I am well within what is considered normal,even if it is not common.
I admit,spring has replaced the phone,but if I buy a washing machine,and it does not wash my clothes,replacing it with another washing machine that wont wash my clothes really does not help. I do agree,sprint WILL replace my phone with another model if I complain enough. I have considered this option,and I may yet go this route,but the only similar phone does not have wifi. Its like if I had purchased a BMW and it had a problem where you had to wait for the engine to cool down completely before you could add gas (ok,not the best analogy) Of course replacing it with another if they all had the problem would not be an option. So maybe they tell me they will give me a different car altogether,but all that is available is a Ford. Certainly if Im desperate for a car that will do the job of driving,I might have no choice. (id have to be pretty desperate =) ) Still,I want turbocharger,heated leather seats and mirror defrosters.
Offering an inferior replacement,or one with the same problems is not a solution. They owe me a phone that can connect me to the internet,and has wifi and bluetooth. One where everything works. And certainly one that can connect for more than an hour or two at a time. After all,would anyone really buy a phone if it said in big letters on the front of the box "This phone is not intended to connect to the internet or make calls over two hours at a time." Almost everyone expects to put the phone on the charger and keep talking. Certainly no one expects that they cant talk on their phone on a long drive,with the phone on the charger.
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I can tell your really frustrated with your phone and are disappointed with its performance
I realize its not common knowledge which is why i wanted to share it here with you. Just because the majority of people speed does not mean it is right or correct. Just because people charge while talking does not imply it is the proper or right thing to do. In most cases they dont tell you that for best performance you need to drain your battery dead and then fully recharge, but its a fact of the design either way.
Everytime you plug your handset into a power source you are taking a "Cycle" of charge away from your battery (the chemicals inside only do their thing so many times before they stop). People who run all day on and off the charge will kill their battery within a fairly short period (as they are using multiple cycles each day without draining the battery). Li-ion cells dont develop a "memory" for charge, but have the least amount of times they can be cycled. NiCd batteries had the most cycles of charge but had a horrible memory effect. There is no perfect battery yet.
As you mentioned if you are seeing excessive heat buildup usage patterns must be addressed. especially if you see the same reoccuring issue time and time again. At that point we can begin to rule out hardware factors and are instead directed towards environmental issues.
I hate to say it again, but a washing machine being a mainly mechanical object is going to have an entirely different set of performance circumstances than something which is an electronics based unit. Lets compare them to full fledged computers instead of cars. In this comparison you will see more users with similiar reoccuring issues similiar to the consistency seen here with the 6800 (heat shutoff issues, OS issues, hardware, 3rd party app issues etc).
I certainly agree you should have a functioning handset that you are happy with.