[Noved]

Mine was cracked too. I realized that in fact I did crack it because the battery cover was soooo difficult to remove. After ripping a few fingernails, I started using the broad end of the stylus to pry the cover loose. That's what did it.

Solution:
*HTC change the cover's design - not going to happen
*Be creative and alter the cover yourself (reset hole and memory card slot)
*Order the extended battery from VZW (much easier to remove the
cover...I went back to sliding it off with my fingernails, but no more rips)

Hope this helps!