Quote:
Originally Posted by c0011j
The surveys are nothing new. And there already have been layoffs.
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no its because we get paid on those surveys and also we are held to those surveys due to if we don't resolve those issues then we can get written up or fired but don't hold it against us its so sprint could get better on cx service.... if you really want to voice your opinion do the email one cause that goes to the person right under the director of the site you called.... take it from me cause i am a sprint retentions rep