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Old 01-22-2010, 11:10 AM
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TweetyBear
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by DoubleAACH View Post
It's true! My phone was getting goofy but overall working OK. I waited a few extra weeks hoping they might run out of TPs and Bingo! Took my phone in Tues. had a new TP2 today. Absolutely love it and Sprint. Their customer service waived the $100 deductible because the person who talked me into the $7 / mo insurance never told me there was a deductible. No waiting to talk to a live person and they truly do want to keep their customers happy.

Should this be in another post though?
if u did it in store, they shouldn't have charged u $100 anyways cuz that's only if you went through asurion
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