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[quote=
I did a hard reset, and although the device looked OK, I get the Verizon "phone not authenticated" error when trying to make a call. Tried *228 option 1 - even tried *22899 (supposed to be an alternate programming access number for data devices). Called Verizon and the tech had me dial the #8899 so that I could manually enter the newly generated twenty-something digit authorization key. I must say, I have never heard of a hard reset that took your phone off of your carrier's network.[/quote]
I had this occur and reloaded back to the original VZW (by choice to be safe) then called #8899, then ##778, Edit, then enter 0 (zero) 6 times for pwd, View Info, A-KEY, Authentication Key, then enter the provided 20 something character code given by the VZW Agent.
Just let them know you did a factory reset and it seemed to have problems connecting to voicecalls. Don't mention anything about other codes/roms. Once the code is entered, you are good to go.
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