[yonif99]

Ok, I read about 20 pages of this thread and Im still stuck. I have 400 zillion issues with my TP. The first 1 i got sucked so they right away mailed me a new one. Few mon ths lated too many issues and I had to go to the store. Basically Ive been in and out o the store for many months and its really annoying. Bottom line: Ive had one replacement, have TEP and when I called to get a TP2 they told me I can get a "Free Unprgade" and it'll cost $349. Veyr free! Or they said theyd give me another TP, i said it has soo many issues including the battery so a new one wont help, i want a TP2. She said, "I cant, the sytem wont allow it".
So I called the store ive been too (hate to drive there-45 min away+ 2 hr wait every time) and they said only option is to upgrade for $350.

So tell me, what am i doing wrong? Thanx!