Quote:
Originally Posted by Turbopowr
I had to have my Diamond replaced in March of last year because I broke the screen, and they sent me a brand new one in the original box with all accessories. Now I have two batteries, chargers, etc.  |
I assume since you broke the screen you went through Assurion? They usually give out new in box phones from what I have heard, and I have gone through them once and it was brand new. Almost always, if it is TEP replacement it is going to be a refurb
Quote:
Originally Posted by stravy
I am on my seventh diamond.
1. Original in the box - lasted 4 months before magnet that holds stylus in fell out.
2. Refurb - lasted about a month until screen separated
3. Refurb - lasted less than a week before screen separated
4. New in box - lasted 3 months before screen separated
5. New in box - lasted 1 month before screen separated
6. Refurb - lasted lest than a week. Bad radio, failed test at sprint corporate store.
7. Refurb - lasted about 5 months. Now the screen separation issue has gotten too bad to use the phone efficiently and am taking it back today.
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Why haven't you gone through advanced exchange and changed to a different device? I don't know what they are offering for the Diamond, but it's worth asking about if you are doing it again.