Quote:
Originally Posted by fajoza45
Do like I did, call them up and provide ticket number (866-869-6686). Speak to a rep on the phone and tell them you are having issues with your phone. If is not an upgrade then just tell them you dont have a phone. They dont charge your card. She gave me the option to add to bill or charge card. I believe the just add charge to the bill... Don't hesitate, give them a call right now. Let me know how it turns out.
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Thanks for the info, I placed my order online using the Accenture link provided in this forum. I will wait before I start calling and talking to someone though. I'd like to know from the people that used the Accenture link how long they waited for an email back from Accenture indicating the order has been processed?