[fajoza45]

Ordered the phone on the 13th at 1 am. i received a ticket number the following day for the Samsung Moment, the status remained opened until today. I decided to call the number on the site and inquire about the phone. I explained to the Rep that the phone was replacing a faulty phone and needed it ASAP. After being on hold for a minute, she came back and explained how my account was going to be billed 29.99 plus tax and the phone will ship right away.

Approximately 2 minutes later, I received this email.

Thank you for your recent Sprint upgrade order. Your request for the Samsung Moment has been processed. You should receive your device in 3-5 business days.

You will be able to activate your new device by contacting Sprint at 800-639-6111 or logging onto your account and activating at sprint.com/activate If you would like to make a plan change or add features to the account, you can make these changes when activating the device.

If you have additional questions, please contact me at 888-545-2583 ext 181.

Now thats fast service. Status of order is Manage More.

Thanks again everyone for the great info provided.