Quote:
Originally Posted by Beachbumcook
I was issued an RMA number to send back my battery.
It took one phone call as they had not processed the RMA request via their on-line request form.
I sent back via 2-3 express via the post office and paid to have it tracked and signed for (just worth it to me).
So far, they are doing the right thing and upon receiving my credit on my charge card, I will be happy and will then post that they did the right thing.
Keep in mind, all these batteries are made for them (as they are for all retailers here in the US). Things happen and even if they do not meet my expectations for performance, I applaud Seidio for standing by their policy and products and issuing me a refund.
As far as this thread goes, lets just post facts and personal dealings with Seidio and not that they tried to defraud anyone... as there is no proof of that. If they refund your money.. then they have met their obligations.
There punishment will be that on this forum and a few others I see they view, they will, orhave been. crucified already... or will be shortly.
What is intersting... go to the website and view the 1500 mah battery page and look at the "view testimonials". They cut and pasted mine from this thread (earlier on) and used it. They have used others from other forums and sites as well. What I find interesting is that what I post on this site belongs to this site... and I think that Seidio cut and pasted my post and added to their site... which is clear "copywrite" infringment.
Maybe someone from PPCGeeks will notify them to delete all comments and testimonials from the Seidio website that originated here at PPDGeeks.
Seidio... are you reading this...????
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Due to the holidays, we are a little bit short handed, we will be back to normal tomorrow. One of our goals is make sure our customers are happy with our products and service, if there is a problem, It will be addressed in a timely manner and with top priority and urgency. We know we are not perfect, but we are trying harder.
We will proactively contact PPCgGeeks tomorrow for the issue you just brought up to get it resolved. Thank you for the feedbacks.
Seidio