Quote:
Originally Posted by mstevens
So, in answer to the question (which concerned how these handsets are listed on the Asurion website), are you saying that on the Asurion website one needs to look for "PCD" under manufacturer? Last time I looked, they were in fact listed under "UTStarcom" as a previous poster had suggested.
It doesn't matter what company handles updates and support. All that matters is how the device is listed on the Asurion website.
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No what I am saying is: For a
device replacement you call Asurion.
For
device support (such as a new ROM Update) you can goto PCD (
Personal Communications Devices) or through your Carrier (which many times they will send you to
PCD anyways to download updates).
Since
UTStarcom Diversified Its Personal Communications Division (
Read about it here), hence why
PCD took over support for certain devices from overseas, like HTC.
And your right, none of this has any bearing on the original question on this thread posted by texansson80
"Where is HTC under asurions device details page?"
But sinceDarkness231 posted
"I think its listed under Utstarcom"
I wanted to clarify (which I am sorry that I didn't make clear in my earlier post) that
UTStarcom (aswell as PCD) is NOT where you would goto for replacements.
So to properly answer the original question on this thread posted by texansson80
"Where is HTC under asurions device details page?"
You won't see HTC under their device details page, because you add the Asurion insurance through your carrier. So any make & model of your phone/device you purchase from you carrier is covered. So it would not matter if its not listed on Asurions site.