[earmbrust]

They didn't even know how to get to the three color screen, or what a "hard reset" meant. No, I'm not kidding. (Sadly. Very sadly.)

Since I don't personally know how to use Houdini (never worked with it) I can't tell them what they need to do. I know this probably sounds crazy, but for some reason people around this area seem to be technologically inept. Thanks for the heads up about the HoFo metro area. Didn't realize there was one. I'll copy/collect the information I find, if I find what I'm looking for. Hopefully it can, but won't need to, help someone else down the road.