Quote:
Originally Posted by coolguy949
One thing I find interesting is that many stores and phone reps are instructing people call Asurion for malfunction/screen/kb issues. Asurion reps and their website tell you to call Sprint with those issues. Wonderful. :\
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This is Sprint trying to pass the buck. Asurion is ONLY for lost or physical damage, nothing else. A malfunction that you didn't cause is Sprint's issue to fix or replace.