[armPitt]

what did I do wrong?

at first I tried to place a claim, then a message came up that I needed to contact one of Asurion's representatives in order to continue my claim (right after step 2 where you identify the problem).

so...I went back on to try again. Now I can't get past step 1 because it gives the this error: "please enter a valid wireless number"

maybe they are getting several of these requests and they are checking them out more thoroughly? or could it be because I just had my tp1 replaced a few weeks ago (in store and because of defects, tho...)

anyway, I'm confused and was just trying to see what was in stock. I hope I didn't screw up my account or something.