Quote:
Originally Posted by nutzy19
All of you angry people in here.. IF YOU HAVE TEP (Total equiptment protection), have a hardware failure (screen,KB,ect) log on to Phoneclaim.com (Asurions web site) , file a claim , pay your 100 deductible, and get a TP2 (otherwise known as a 7380) because they are out of TP1's. End of argument. Stop trying to get Sprint to give you a "FREE" one.
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When I choose "keypad does not work/sticks" as the reason it tells me to handle it with Sprint. Is there another reason I should be putting? My keyboard doesn't work anymore. I dropped it for the first time ever last week and it has been acting crazy since. It freezes mid-type whenever I use the on-screen KB. Hard reset doesn't fix it. Regardless, the phone needs to be replaced due to the dead KB.
Legally I'm not sure if I can just put any reason down since I read there is an affidavit.