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Originally Posted by canospinach
Yet you researched my posts, thus in essence interviewing me. You need to be honest with yourself before you try to lie to me.
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You need to learn the difference between research and an interview. There is no "in essence" about it. I can do all the research I want on President Bush, but I wouldn't go around telling people that I "in essence" interviewed him. The very use of "inter" in interview implies between, which didn't occur in this case. Better luck next time.
Quote:
Originally Posted by canospinach
You want specific action? Here is exactly what you do.....
If your problem is unbearable Switch to another handset, if thats not satisfactory then cancel service and goto another carrier. Sprint has already made it clear that this is the kind of customer they are not interested in having. If these were my customers i would take the loss and disconnect them. It would clearly be doing them a favor as then they would no longer have a reason to be so upset with the quality of the service.
Its simple if your not a customer, you cannot be upset. I mean you certainly could be upset, but what point is that...being mad at a company you dont do business with?
This has been said many times. Simply because its not the answer folks want to hear does not mean challenging it will change anything.
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Wow, sounds like a great idea. Pony up hundreds of dollars for a phone that was promised to be able to perform certain functions, and when it doesn't deliver, leave or get canceled by the company that promised them and pay an ETF, which you previously mentioned the company was perfectly justified in doing.
Switching handsets is an option, but it's not like there is a comparable phone to what they have. The Touch has no Wi-Fi or keyboard, and that may be a deal breaker for some. And even if they were agreeable to switching, from reading the many threads on here, it's not like Sprint is just handing out Touches in exchange.
Work with the company constructively to fix the problem? Pray tell how do you do that? Maybe if Sprint actually goes through with the ROM beta program these guys can do that. Heck, I bet Sprint might even release a ROM construction kit for all of us to use to fix the problem on our own! They are so proactive in issues like these. These guys and many others have obviously reported the issues to Sprint -- and over half a year later, they still haven't been fixed. The phone still obviously has issues.
So what are you left with? Stick with the phone and apply pressure to the company to deliver on its promises. Maybe you are one to quickly back down and give up, but these guys apparently are not. What's it to you if they want to pursue legal action to help fix their problems? If you don't like it, why don't you ignore the thread and let them discuss it amongst themselves. Maybe you should take your own advice and just leave a thread since nothing you're going to say is going to convince them that this action will be useless. How ironic that you advise them to just cut their losses and leave yet you continue posting in this thread that most likely will not change anyone's opinions.