[slr916ek9]

hmm..does the pc recognize it?? like if you attach it does a drive installer pops up saying new device?..anyways

go to settings>all settings>connections>usb to pc then youll see some check boxes then the second one says underneath ENABLE FASTER DATA SYNCHRONIZATION (clear this check box if activesynce does not recognize the device) if its checked then uncheck it or if its not checked then check it...that should fix it!

to delete your device go to active synce window under FILE go to delte mobile device disconnect your phone and reconnect it..and go under connection settings on active synce mess with the it...update issue!