So went to try and get a TP2 today from a local store and failed
First went to my local shop and the people were hugely helpful. Still love that store. There were new people working there but same great service. They gave me the normal run around "well we need to replace this but we cant give you teh same phone, we can give you the pre, a BB curve, a snap, etc". I countered with "well I need WM since I have a number of apps that I bought for it and I email quite a bit for work so I need the full size physical keyboard... what about the... ummm, uhhhh, what's the name? oh, touch pro 2?".
Once I said that the other guy who was working chimed in and said that he used to work at the regional store. and that they should be able to exchange the TP for TP2 there. I thanked them and went on my way. I drove myself up to the regional store and they asked what problems I was having. I showed them my screen issue, and told them about the periodic locking up while charging and keypad LEDs not turning off problems I have. The guy who I talked to noted the screen and nothing else. The screen was replaced for free, and when I asked if they found out what was causing the other problems they said "well you never told us about those". ARGH!!!!! So they told me they could do a hard reset for me to try and fix that. I told them that Myself and a sprint store already did hard resets with no luck. At this point the rep went to talk to the manager, and came back saying that if they saw the phone fail they would swap it out for a TP2.... Same s*** I got in VA. How am I supposed to show them a damn error that only happens once in a while, while I am charging the phone? They said I could leave the phone with them for the night, but hell, there's no guarentee it will fail tonight.
Now knowing my luck it will crash tonight.
</rant>