[threev]

Brought my phone into a Sprint store and didn't even have to try to make up a reason why I needed a new phone to replace my TP. He said they were allowed to replace them with a BB or Pre just by asking for it. I was visiting family at the time and assumed they would replace it in store, but he said it had to be shipped (I took a Pre by the way). I wasn't going to be in town by the time it got there so he told me to call Sprint and they'd do it no questions asked since the TP is such a replaced phone. The person helping me on the phone didn't know of such rules of a free replacement just for asking so I had to complain about a laggy screen, battery getting hot, etc. and she was finally able to send me a refurbed Pre. Took a bit of effort though and she had to talk to someone twice about it.

The Pre is so vastly superior to the TP and the webOS is a revolution as compared to WM. I can't even believe I had the TP or debated a TP2 at all. I will not go back to WM ever I bet. Android if anything else. The Pre is a great product and I would believe my refurbed phone were new if i didn't know it wasn't.