Quote:
Originally Posted by Dr.8820
it's hit or miss. some reps will do it without question, some are buttheads. if you are denied, try another store.
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I totally agree. I have found that if a rep/store gives me hassle there's really nothing you can do to convince them otherwise. If they want to swap out your phone they will just do it. I was extremely polite and honest and had no problems at this one store. Other stores I could immediately feel tension as soon as I took my phone out and began to explain my issue(s).