View Single Post
  #2605 (permalink)  
Old 01-07-2010, 03:07 PM
khutty's Avatar
khutty
Lurker
Offline
 
Join Date: Jan 2008
Posts: 3
Reputation: 0
khutty is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by Dr.8820 View Post
it's hit or miss. some reps will do it without question, some are buttheads. if you are denied, try another store.
I totally agree. I have found that if a rep/store gives me hassle there's really nothing you can do to convince them otherwise. If they want to swap out your phone they will just do it. I was extremely polite and honest and had no problems at this one store. Other stores I could immediately feel tension as soon as I took my phone out and began to explain my issue(s).
Reply With Quote