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Originally Posted by jbonilla
Sorry to hurt your feelings, but I have no desire to conduct a personal interview with everyone who I reply to.
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Yet you researched my posts, thus in essence interviewing me. You need to be honest with yourself before you try to lie to me.
Quote:
Originally Posted by jbonilla
If you really have had a Mogul since June despite having made no posts in the Titan forum until you got the warranty replacement in October, then I stand corrected.
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My timetable on this forum is really none of your concern. It bears not on the validity or quality of my information. FYI you stand corrected. In this situation instead of addressing any of the points expressed here, you choose to attack my credibility, for future reference...stick to the issues at hand.
Quote:
Originally Posted by jbonilla
Obviously the op thought that this was the last resort and another poster who did a similar action felt the same way. Whether I agree or disagree with their actions, I applaud them for at least taking a stand where most consumers would just allow the big corporations to walk over them. But since you seem to have such grand ideas about how we as consumers can work with Sprint to iron out these issues, maybe you can provide the op with some suggestions on how to do this rather than attacking his understanding of his contract with Sprint or his claims of things promised but not delivered. You've posted some generic ideas -- how about some specifics? If not, then let the man do it his way.
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i guess you missed one of my opening comments about where i applaud the OPs (and others) desire to effect change.
If the OP or anyone else is going to post such a subject on a public forum it would make sense they be prepared for feedback.
You want specific action? Here is exactly what you do.....
If your problem is unbearable Switch to another handset, if thats not satisfactory then cancel service and goto another carrier. Sprint has already made it clear that this is the kind of customer they are not interested in having. If these were my customers i would take the loss and disconnect them. It would clearly be doing them a favor as then they would no longer have a reason to be so upset with the quality of the service.
Its simple if your not a customer, you cannot be upset. I mean you certainly could be upset, but what point is that...being mad at a company you dont do business with?
This has been said many times. Simply because its not the answer folks want to hear does not mean challenging it will change anything.