Quote:
Originally Posted by canospinach
I am glad you brought that up....
I have 3 phones on SPCS active, my last 6700 was upgraded to a mogul in october. I got one of the first moguls in june and i have a Q which has been on service for almost 24 months now.
In this case you are highlighting your apparent lack of quality information. Also i dont appreciate the insinuation that i am lying.
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Sorry to hurt your feelings, but I have no desire to conduct a personal interview with everyone who I reply to. If you really have had a Mogul since June despite having made no posts in the Titan forum until you got the warranty replacement in October, then I stand corrected.
Quote:
Originally Posted by canospinach
Clearly you mistunderstand my perspective. I have no issue with people having issues with their equipment. If you read my posts you should know this. Also who ever said or implied that i didnt have issues with my phones? i suppose thats another one of your quality assumptions.
My issues is the approach. I challenge that "he who wants to clean up the neighborhood should sweep in front of his own doorstep first" meaning take responsibility for the action as a client you took by signing up and work with the system to resolve issues as oppose to simply being dramatic and instead gathering a "Lynch Mob". In my opinion i would say that it appears many of the posters here have never been involved with real litigation and dont realize just how expensive, ugly and non-fruitful it is. Only if you have spent time in court can you understand how it is an extreme last resort not to be casually thrown around as a threat. A naive individual would believe its a "practical fix".
Better luck next time. Again Mythbusted.
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Obviously the op thought that this was the last resort and another poster who did a similar action felt the same way. Whether I agree or disagree with their actions, I applaud them for at least taking a stand where most consumers would just allow the big corporations to walk over them. But since you seem to have such grand ideas about how we as consumers can work with Sprint to iron out these issues, maybe you can provide the op with some suggestions on how to do this rather than attacking his understanding of his contract with Sprint or his claims of things promised but not delivered. You've posted some generic ideas -- how about some specifics? If not, then let the man do it his way.
Maybe the information that bakntyme posted will help out. Personally, I don't think it'd make a difference. If Sprint is able and decides to fix this, they will. If not, nothing we do will change a thing. I guarantee that if the issues aren't resolved by the time the successor to the Mogul starts coming down the pike, it won't happen then either no matter how much "collaboration" we do with Sprint. Look at how all that went for the Treo guys who waited and waited for their 700P update. They got a letter and then an update over a year later. Well, sign me up!