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I feel your pain EB. Though i didnt contemplate legal action I called Sprint and followed their steps. Ya know the usual. Reset phone, hard reset, take it into the sprint store 3 times (Tech's words were "man this phone is BAD!!) pretty much they ran out of runaround options Anyways they gave me a Touch with Ecare telling me "you wont have any bluetooth issues with this phone". they know!!
The point im making is that there are known Mogul issues regardless of how people want to spin it or criticize your attempts. Its not your "perspective" or "Big imagination". Gotta take Sprint's admissions over the people with the working Mogul's who bitch about you bitching.. not sure which ones worse really.
Legally they probably dont have to give you nada. But in my opinion, they already offer the cheapest plans anywhere (sero) so they probably would rather keep you as a customer, especially if your on a non sero plan, then to tell you to go pound sand.
my 2 pesos
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