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sharpdude,
Not sure if this applies to you, but the number one reason for similar symptoms recently has been documents created using Office 2007 and then saved using the default format. These documents can't be read in Office 2003 or earlier, nor can they be read on WM5 (or even early WM6) phones. There is a pocket version of 2007 that can read such documents fine, but others need to install patches from Microsoft to be able to read them.
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XV6700 w/ Custom Apache WM6 Kitchen CE OS 5.2.1908 (Build 18508.0.7.0) - from Helmi_c and the guys at PPCGeeks.com
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