Quote:
Originally Posted by bakntyme
So your AGO said that this is not a claim that they are interested in pursuing, despite Sprint's refusal to divulge any information to them, and told you that you might find a lawyer willing to take it on. Not quite a ringing endorsement of your complaint...
If all you really want is a public acknowledgment by Sprint of the problems, that happened a couple of weeks ago on the Sprint forum, www.buzzaboutwireless.com. That forum was established by Sprint to open some communication with its users and is moderated by Sprint employees, one of whom authenticated the user who posted the following:
Here is a link to the thread on BAW http://forums.buzzaboutwireless.com/...thread.id=2550
They are listening and responding...the request for a beta testing program by some of the forum users is apparently under consideration. So, accept the fact that no technology device is perfect, be happy that Sprint is starting to be more open and is actually willing to have HTC fix some of the problems with this one, and get on with your life.
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From the get go, the AGO said they can't force a company to do anything. They only investigate and then make recommendations. They can only pursue if the company cooperates in providing information. The AGO can't force them. Also, the AGO can take things further if its a felony criminal investigation: pension raiding, embeselment, etc. So their advise is to contact an attorney, a couple of legal institutions, and the FTC Bureau of Consumer Protection.
And PS: For anyone who says their Mogul has no issue.....you're wrong. You just don't see them. Even the manufaturer and Sprint sees the issues.