[enzyme]

Actually I did, they offered me those phones, I said those are either not comparable or will force me to change plans. He was like okay we will replace it with the same phone. I agreed, then he said we don't have any here we have to order it, we will call you. I said, so you can't fix it now? then left.

Other places offered me those other phones and some offered to buy back my phone for like $75 credit towards an upgrade. Many of those stores seems not to know what else to say when I tell them the phones they are offering are not comparable.

All in all, if I have to travel 20-40 minutes to each store to plea my case x 8-10 different stores to get one free of charge, I would rather pay 100. I only have so many hours of free time each day to do what I want / need.